Privacy policy and SMS terms.

Who we are

FIXALL Roofing and Exteriors LLC, 105 Church Street, Suite 3B, Aberdeen, NJ 07747 ("FIXALL Roofing," "we," "us"), runs callfixallroofing.com. This page explains what we collect when you use the site or contact us, what we do with it, and your choices.

What we collect

• What you give us: your name, phone number, email, address, what's going on with your roof or house, and any photos you upload, when you fill out a form, call, text or email us, or book an appointment.
• What our systems collect on their own: the pages you visit, the device and browser you use, your IP address, and how you got to the site (for example, from a Facebook ad). This comes from cookies and pixels; see 'Cookies and ads' below.
• Job information: notes, photos and estimates from your inspection and any work we do at your home.

How we use it

• To answer your request, schedule your inspection or estimate, send you your photos and quote, and do the work.
• To send appointment reminders and follow-ups about your request.
• If you opted in, to text you about your request. See 'Text messages (SMS)' below.
• To ask for a review after a job.
• To run and improve our website and our ads.
• To keep records, get paid and meet our legal obligations.

Who we share it with

• The companies that run our systems for us: our customer database and phone, text and email platform, website hosting, payment processing and scheduling. They may only use your information to do that work for us.
• Our crew and the people who do the work on your home.
• Your insurance company, if you ask us to send them photos or an estimate.
• Anyone we are legally required to share it with (a court order, for example).
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers and text-message consent are never shared with or sold to third parties, and we don't pass them to affiliated companies for marketing either.

Text messages (SMS)

• Program: FIXALL Roofing & Exteriors customer messages, sent from (732) 344-4702.
• What you'll get: if you check the consent box on our form or message us first, we may text you about your request only: appointment confirmations and reminders, your quote and follow-ups, and a review request after the job.
• Message frequency varies.
• Msg & data rates may apply.
• Consent is not a condition of purchase. You can get your free inspection, and any work done, without agreeing to texts.
• Opt out any time: reply STOP to any message. You'll get one final text confirming you're out, and then we stop.
• Need help? Reply HELP to any message, call (732) 344-4702, or email askrocky@callfixallroofing.com.
• Wireless carriers are not responsible for delayed or undelivered messages.
• Your phone number and your consent are never shared with or sold to third parties or affiliates for marketing.

Cookies and ads

Our site uses cookies and tracking pixels, such as Meta's (Facebook) pixel, to measure traffic and how our ads perform. You can block cookies in your browser settings, and the site still works.

Your choices

• Text messages: reply STOP.
• Emails: click unsubscribe at the bottom of any marketing email, or email us.
• Want to see, correct or delete the information we have on you? Email askrocky@callfixallroofing.com or call (732) 344-4702. We'll take care of it unless we're required to keep a record (an invoice, for example).

Kids

Our website and services are for adults. We don't knowingly collect information from anyone under 18.

Changes to this policy

If we change this policy, we'll update it here with a new effective date.

Contact

FIXALL Roofing and Exteriors LLC, 105 Church Street, Suite 3B, Aberdeen, NJ 07747. (732) 344-4702. askrocky@callfixallroofing.com.